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SIX SIGMA & PROBLEM SOLVING
Six sigma and Problem
Solving tools & techniques are fundamental to an organization's success. Our "Back to Basics" approach makes it easy to put
these tools to use for all. We also, apply Six Sigma tools to overall organization leadership. It's really quite unique!
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Contact us to request a FREE assessment!!!
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SIX SIGMA PROCESS
1. DEFINE the project or measure
2.
MEASURE the process
3. ANALYZE the data
4. IMPROVE the process
5. CONTROL the outcome
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PROBLEM SOLVING & SIX SIGMA TOOL KIT
1. 5 - Why’s
2. Flow Charts
3. Frequency Charts & Check Sheets
4. Cause & Effect
or Fish bone Diagrams
5. Histograms
6. Control Charts (Statistics!!!)
7.
Pareto Charts
8. Scatter & Concentration Plots
9. Brainstorming & Storyboarding
10.
Design of Experiment (DOE)
11. Decision Tools - Force Field Analysis
12. Is/ Is Not
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PROBLEM SOLVING STEPS
1. DEFINE the problem.
2. CONTAIN
the problem & symptoms.
3. DEVELOP possible causes.
4. COLLECT data & test solutions.
5. ANALYZE the data.
6.
IMPLEMENT corrective action.
7. VERIFY corrective action.
8. PREVENT recurrence.
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CONTACT INFORMATION
Competitive Edge Training
& Consulting
Rob Ptacek
3235 Lakeview Drive
Allegan, MI 49010
Phone & Fax =269-686-8154
Cell = 616-218-6374
E-mail
= ptacek@i2k.com
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